- Description
- Reviews
- FAQ's
- Delivery
Delivery Methods
We use Royal Mail to deliver all orders throughout the UK, and ship internationally to selected countries.
Free Delivery
- Estimated delivery time: 3–5 working days
- Free on all UK orders.
- Delivery times are estimates only and are not guaranteed.
Royal Mail 24
- Estimated delivery time: 24–48 hours
- £3.99
- Delivery times are estimates only and are not guaranteed.
Worldwide Delivery
- Estimated delivery time: typically 10–30 working days, depending on destination.
- £9.99 flat rate to all destinations we ship to.
- Delivery times are estimates only and are not guaranteed.
Order Dispatch
We aim to dispatch orders as quickly as possible.
- Most orders placed before 2:00pm (Monday to Friday) are dispatched the same working day.
- Orders placed after 2:00pm, at weekends or on UK public holidays will normally be dispatched on the next working day.
- During busy periods, dispatch may take a little longer, but we will always endeavour to send your order as quickly as possible.
Delivery Times
Whilst we aim to meet the estimated delivery times shown above, these are estimates only and are not guaranteed delivery services.
We cannot accept liability for delays that are outside our reasonable control, including but not limited to:
- Royal Mail or courier delays
- Industrial action or strikes
- Severe weather
- Traffic or transport disruption
- Customs or security delays (where applicable)
- Any other event beyond our reasonable control
Delivery Address
It is the customer’s responsibility to ensure that the delivery address entered at checkout is complete, accurate and up to date.
We cannot accept responsibility for orders delayed, lost or delivered to an incorrect address where the delivery information supplied by the customer was incorrect or incomplete.
If an order is returned to us because an incorrect or incomplete delivery address was provided, we will contact you to arrange one of the following:
- Re-delivery once the applicable postage costs have been paid; or
- A refund for the goods, less the original postage costs incurred by us in sending the order.
If Royal Mail confirms that an order has been successfully delivered to the delivery address provided during checkout, we are not responsible for replacing or refunding the order.
Risk & Ownership
- Responsibility for your order passes to you once the goods have been delivered to the delivery address provided during checkout.
- Ownership of the goods transfers to you once full payment has been received.
Split Deliveries
In some circumstances, we may send your order in more than one shipment. Where this happens, there will be no additional delivery charge.
Contact Us
If you have any questions regarding your delivery, please contact our customer service team and we will be happy to help.